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Cloray Hoskin
2459 S Washtenaw Chicago IL 60608 P: 773-956-9175 E: clorayhoskin@ymail.com
SUMMARY
Results-driven professional with 8 years experience in the Warehouse Field; extensive background in a Shipping & Receiving Supervisory Role seeking an Assistant Manager position in Shipping & Receiving. Distinguished candidate who possesses a well-rounded work experience with transferable qualities that will enhance and provide lasting contributions to the company’s successes: detailed-oriented, able to multi-task, delegate responsibilities, and meet deadlines. Reputation for being cooperative, reliable, and punctual.
SKILLS PROFILE
 Extensive background in Assistant Supervisory Role
 Provide excellent Clerical/Administration Support
 Thorough Customer Service & Resolution Conflict Skills
 Proficient Understanding of Safety Rules and Regulations of the Warehouse Industry
 Trained in UPS shipping System
 Highly Skilled Forklift Driver (sit-down)
 Expert at Machine Operations
WORK PROFILE
North American Midway Entertainment Corp. (formely known as Astro), Barrington IL 2000-2008
Positions Held: Ride Operator, Ride Forman, Concession Stand Supervisor
 Supervised existing employees as well as trained incoming employees for the Concession Stand
 Managed Concession Stand during shift; acted as a shift leader, counted cash drawers and handled all other cash transactions
 Provided quality customer service to amusement park guests
 Checked rides for safety; made sure rides were ready for federal and state inspections
 Provided maintenance service and cleaned rides to ensure adequate customer experience
 Surveyed customers and enforced all safety rules and guidelines during shift
 Coordinated and delegated the set-up of activities for the Concession Stand
Citgo Gas Station, Crystal Lake IL 2007-2008
Gas Attendant
 Provided Administrative support during shift and also relieved manager when needed
 In charge of stock up-keep; filled order for store, ensured stock and inventory were up to date and readily available.
 Maintained storefront; provided customer service, handled cash transactions, kept station clean
 Responsible for opening and closing store 5 days a week
Peadpod, Skokie IL 1998-2000
Shipping & Receiving Clerk
 Received orders from the Computer System; picked order from shelf and stocked order
 Checked each order to ensure accuracy (weight, height, no-defects)and then approved for shipment
 Loaded customer orders for delivery; made sure all orders were present and correct, trucks were ready for shipment, and the destinations were accurate, etc.
 High understanding of different order specifications and made drivers aware of the differences to ensure adequate service
 Removed overstock from shelves, and made sure items were ready for picker/packers to be picked up
Fiber Craft Inc., Niles IL 1994-1998
Positions held: Stock Clerk, UPS Clerk, Shipping & Receiving Clerk
 Shipped out customer packages on UPS trucks, ensured packages were in good condition before shipping
 Maintained station; kept clean and safe
 Entered label information for orders on the UPS computer system
 Pulled orders to load for different trucking companies
 Managed order forms and shipment paperwork
Education & Training
National Able Institute, Service Orientation Chicago IL Trainco Business School, Certified Clerk Typist Chicago IL
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